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Machines That Comprehend Language

We're helping computers understand language to build smarter AI. And we're putting that power in the hands of developers.

TRY OUR API VISION
triangles

We're making better natural language understanding
open and accessible through simple APIs.

SAPIEN
Language Engine

A general natural language understanding API that extracts entities, relationships, and context from text. Use this API for text analytics or for building more robust conversational interfaces.

See details
CORTEX
Knowledge Graph

A graph of real word concepts, people, places, and things that you can query in natural language. Use this API to tap into 180+ million facts on over 20+ million entities.

See details
LINGUA
Dialogue Engine

Provides human-like natural language responses to questions or intents. Use this API for dialogue in your conversational interface to prevent predictable robotic responses.

Coming soon
BREVIS
Summarizer

Performs extractive or abstractive summarization of articles or input text. Use this API to automatically generate a summary with structured meta-information about entities within.

Coming soon

Build human-like natural language interfaces.

Today's personal assistants and conversational interfaces fail to handle variations in a user's wording or multiple requests in one sentence. We take a language-based semantic approach to handle complex dialogue.

Make sense of unstructured data.

Most of the data being created today is difficult for computers to access. It's hidden in sentences and doubling in size every year. We're making sense of unstructured data to help companies in technology, law, medicine, and government extract information from text.

Developers

Add the power of language understanding to your next application. Start using our simple and powerful APIs today.

GET STARTED

Terms and Conditions

THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE. PLEASE READ THE AGREEMENT CAREFULLY BEFORE ACCEPTING ITS TERMS AND CONDITIONS.

IMPORTANT – PLEASE READ THESE TERMS CAREFULLY BEFORE APPLYING FOR, ACCEPTING, OR USING A PLASTICITY ONLINE ACCOUNT OR THE PLASTICITY NATURAL LANGUAGE PROCESSING SERVICES. BY USING, APPLYING FOR, OR ACCEPTING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, THAT YOU UNDERSTAND IT, AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT APPLY FOR, ACCEPT, OR USE A PLASTICITY ONLINE ACCOUNT OR THE PLASTICITY NATURAL LANGUAGE PROCESSING SERVICES.

1 License.

1.1 Grant of License. Plasticity Inc. ("Plasticity") grants to you a limited, non-exclusive, non-transferrable and revocable license to Plasticity online natural language processing services as well as any documentation, files, or website information accompanying the services ("Services") solely to the extent necessary for you to create a natural language interface that operates solely in connection with your devices ("Devices") and/or software services/applications ("Applications"). Any violation of the terms of this Agreement shall automatically revoke the license granted herein.

1.2 Limited License Service. Services include basic services ("Basic Services") provided free of charge and paid services ("Paid Services"), which, if available, must be purchased. The licenses granted herein are contingent upon Plasticity’s receipt of the applicable license fees and taxes due for the Paid Services. Fees paid for Paid Services shall allow you to use Paid Services for the duration of the subscription service, as applicable, as selected by you during your registration of the Paid Services ("Subscription Period"). The fees owned for the use of the Paid Services are set forth on Plasticity’s website and are subject to change without notice. License fees may vary depending on the usage of the Services. These fees are owed regardless of whether or the Services is actually used. No refunds will be given for any unused Services or any early termination of the Subscription Period.

1.3 Trial, Evaluation, and Beta Services. If this Agreement pertains to a trial, beta, or evaluation license then the licenses granted under this Agreement will terminate upon the expiration or cancellation of the trial or evaluation period. You agree to use the Services and any services only for the duration of the trial or evaluation period and only for evaluation or testing purposes. All such licenses are limited to one per customer per promotion or beta test.

1.4 Restrictions. The licenses granted herein are only valid if:

(i) the Services are NOT modified in any manner;

(ii) all copyright and proprietary notices or labels in the Services are maintained in their original format;

(iii) the Services are only installed and used in accordance with your network security policies,

(iv) you posses the necessary authority and power to install the Services,

(v) you promptly pay all license fees when due,

(vi) this Agreement is accepted without any modification, and

(vii) you have not breached the terms of this Agreement in any manner.

1.5 Registration. The Services require registration or activation to be used properly. You agree to provide accurate and complete information on all registration forms. Failure to complete the registration or activation may limit your ability to use the Services or may disable the Services from functioning. When registering or activating Services, you may be required to select a username and password. Maintaining the confidentiality of this password and username is your responsibility, and Plasticity is not responsible for any loss or damage arising from unauthorized access to your account or your failure to comply with this section. You are fully responsible for any activities that occur under your username even if unauthorized. You must notify Plasticity immediately of any unauthorized use of your account.

1.6 Minimum Registration Age. By registering for Plasticity account, you agree that you are older than 13 years of age.

2 Services.

2.1 Limited License. The licenses granted herein are only for the purpose of allowing you to connect to and use the Services for your personal or internal business use. You will not use the services to perform natural language processing for any third parties.

2.2 Delivery. Plasticity shall provide you with a web interface and an API protocol based interface necessary to use the Services ("Interface"). You agree to access the Services only through the Interface and will not create any derivative works of the Interface or the Services. You agree not to circumvent any limitations to the Services or Interface as implemented by Plasticity.

2.3 Storage. When using this Services and the related services, Plasticity will save a copy of each record you designate as requiring storage. The saved records will be transferred over the Internet to a server operated by Plasticity or an affiliate or partner of Plasticity. Plasticity disclaims all liability for the Services, including any resulting from lost or compromised data. Plasticity does not make any warranty that your data will be stored safely or securely. You give Plasticity permission to transmit all records designated by you as requiring storage to a remote data center operated by Plasticity or an affiliate or partner of Plasticity Inc. ("Storage Servers").

2.4 Data Loss. Plasticity Inc. does not maintain a backup copy of the data stored on our servers and does not guarantee the information against loss or destruction. In the event that this Agreement is terminated, Plasticity may in its sole discretion and without notice to you delete or deny access to the backed up data and such data or records will not be available to you. Plasticity and its affiliates may retain (but shall have no obligation to retain) your data for a period of time after your subscription to the Services expires in order to allow you to renew the Subscription Period if desired.

2.5 File Deletion. Plasticity does not maintain a copy of the data backed up to our servers and does not guarantee the information against loss or destruction. In the event that the licenses granted herein are revoked, lapse, or terminate, whether by you or by Plasticity, including lapse of any trial or evaluation period, Plasticity may, in its sole and absolute discretion, without notice to you, delete or deny access to the backed up data and such data or records will not be available to you. You agree that Plasticity and its affiliates may retain (but shall have no obligation to retain) your data for a period after your trial or license has been terminated, expired, or otherwise lapsed, as part of Plasticity’s marketing to you the opportunity to purchase, renew, or extend a license.

2.6 End User Data. You acknowledge and agree that you are solely responsible for obtaining all required consents from End Users in connection with any use of your Devices or Applications, which consent shall be compliant with all applicable data protection legislation and other privacy laws, rules, and regulations. Before collecting any End User Data or other information from End Users, you must provide adequate notice of what End User Data and other information you collect and how it will be used and/or shared and obtain any necessary consents. You and your Devices and Applications shall comply comply with all privacy laws and regulations in connection with your access and use of the Services. You will provide and adhere to a privacy policy for your Device or Application that: (i) complies with all applicable laws, rules, and regulations, (ii) is conspicuously displayed to all End Users, and (iii) clearly and accurately describes to End Users what data and user information you collect (such as personally identifiable information, login information, etc.) and how you use and share such information with Plasticity and third parties.

3 Ownership.

3.1 No Ownership Rights. The Services are being licensed, not sold. This Agreement does not grant any ownership rights to you and gives you only a limited license to use the Services during the term of the Agreement. The Services and all related intellectual property rights, whether under copyright, trade secret, patent, or trademark laws, are owned by Plasticity and/or its licensors. Plasticity may pursue all legal remedies for use of the Services in violation of this Agreement. No license is granted herein to resell, create derivative works, reverse engineer, repackage, or modify the Services. Use of the Services within your commercial enterprise for internal purposes is expressly allowed.

3.2 Copyright. The Services contains material that is protected by United States and foreign intellectual property laws, including copyright, trade secret, and patent law. All rights not granted to you herein are expressly reserved by Plasticity. You may not remove any copyright or other proprietary notice of Plasticity from any copy of the Services.

3.3 Modification. Plasticity may modify or discontinue any of its Services or the related Services without notice. Plasticity will provide notice of material changes to the Services or changes to this Agreement by posting such changes at Plasticity web-site which shall be your sole notice of such changes. You agree and acknowledge that you will periodically check the website to inform yourself of any such changes.

3.4 Submissions. In connection with the operation of the Services, Plasticity receives, utilizes, and analyzes communications sent to Plasticity and any of your stored records ("Submissions"). You retain ownership of your Submissions. However, notwithstanding anything to the contrary, you hereby grant Plasticity a license to: (i) use and disclose your Submissions to provide the Services; (ii) use your Submissions for Plasticity’s internal business purposes; (iii) disclose your Submissions as may be required by law or legal process; and (iv) otherwise use and disclose your Submissions in accordance with this Agreement. Without limiting the foregoing, you agree that Plasticity is expressly and irrevocably authorized to utilize, analyze, modify, reproduce, publish, share, create derivative works of, or otherwise exercise all rights in your Submissions and any analytics, statistics or other data related to or derived from your Submissions and/or your use of the Services for any purpose, provided that such data is in aggregate and anonymized form ("Aggregate Data"). Subject to the records licenses, you acknowledge and agree that Plasticity will exclusively own all right, title, and interest in and to all Aggregate Data and other output data generated by the Plasticity Services. Notwithstanding anything to the contrary, if you ever have any ownership interest in any Aggregate Data or output data, you hereby assign to Plasticity all such right, title, and interest in and to such Aggregate Data and output data, including all intellectual property rights therein. You also hereby grant each user of the Services a non-exclusive license to access your Submissions in accordance with your account settings through the Services, and to use, reproduce, distribute, display and perform such records as permitted through the functionality of the Services and under this Agreement.

4 Payment.

4.1 Fees. The fees for using the Paid Services are set forth on the Plasticity website which may be modified by Plasticity. Continued use of the Paid Services and the non-termination of your account with Plasticity after fee changes are posted to the website constitutes your acceptance of the prices as modified. You agree to pay all fees fully and promptly.

4.2 Method of Payment. Basic Services are free. The credit card information provided to Plasticity or a third party payment processor to pay for the Paid Services shall be automatically charged for the Paid Services at the conclusion of each period. In the event that Plasticity or a third party payment processor is unable to bill the credit card on file or you request that Plasticity not bill the credit card, you shall be solely responsible for any renewal payment required. In the event that payment is not made, the Paid Services and services may become unavailable to you and Plasticity may terminate this Agreement without notice to you.

4.3 Rejected Charges. If any charges are rejected by your credit card issuer then Plasticity may deactivate your account until payment is successfully received. Plasticity may deactivate any account that has a disputed charge until Plasticity, in its sole discretion, determines the dispute resolved.

4.4 Billing Issues. You must provide Plasticity notice of any billing problems or disputes within sixty (60) days after they first appear on the statement you receive from your bank, credit card company, or other billing company. Failure to notify Plasticity of the problem within the sixty (60) day period will result in your acceptance of the charges and you waive the right to dispute such problems or discrepancies. Failure to use your account will not be deemed a basis for refusing to pay any charges. Plasticity does not provide any refunds for any Services.

5 Restrictions and Representations.

5.1 Lawful Use. The Services is solely for lawful purposes and use. You are responsible for ensuring that all use of the Services is in accordance with this Agreement. You are solely responsible for ensuring that your use of the Services complies with all applicable laws, statutes, ordinances, regulations, rules and other government authority. The Services is provided subject to this standard commercial agreement and qualifies as commercial computer Services within the meaning of the applicable government acquisition laws. Services shall not be used to display, support, develop, supply or market the physical effects of violence (including, without limitation, blood, gore and organs) on humans or human-like characters, explicit sexual content, sex crimes, disparagement of ethnic or religious groups, racial epithets, profane language or hate speech.

5.2 Compliance. You agree (i) not to interfere or disrupt networks connected to Plasticity’s services; (ii) to comply with all regulations, policies and procedures of networks connected to the services; (iii) not to use the services to infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or any third party’s rights of publicity or privacy; (iv) not to post, distribute, or otherwise make available or transmit any computer file that contains a virus, Trojan, adware, or other malware, (v) not to attempt to gain unauthorized access to other computer systems; (vi) not to create an Application that functions substantially the same as the Services and offer it for use by third parties; and (vii) not to transmit any unlawful, harassing, libelous, defamatory, racist, indecent, abusive, violent, threatening, intimidating, harmful, vulgar, obscene, offensive or otherwise objectionable material of any kind or nature.

5.3 Derivative Works. You agree not to, and will not assist, encourage, or enable others to:

(i) use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Services;

(ii) access, retrieve or index any portion of the Site for purposes of constructing or populating a searchable database;

(ii) reverse engineer any portion of the Site;

5.4 Export. You represent and warranty that you are not located in and will not modify, export or re-export, either directly or indirectly, the Services to any country or entity under United States restrictions or to any country or entity subject to applicable trade sanctions. The United States restricted country and persons list is subject to change without notice from Plasticity, and you must comply with the list as it exists in fact. PLASTICITY SHALL NOT BE LIABLE FOR YOUR VIOLATION OF ANY SUCH EXPORT OR IMPORT LAWS, WHETHER UNDER UNITED STATES LAW OR FOREIGN LAW.

6 Disclaimer of Warranties.

6.1 Technical Support. Except as otherwise provided herein, Plasticity is under no obligation to provide technical or customer support for the Services. You are solely responsible for properly installing and using the Services. You are responsible for the procurement of any hardware or services required to use the Services, including any computers, servers, or Internet access.

6.2 Use of Internet. The Services are provided over the Internet. As such, the Services are subject to the operation of the Internet and telecommunications infrastructures as well as the operation of your Internet connection services, all of which are beyond the control of Plasticity. Plasticity does not warrant that the services will be uninterrupted or that you will be able to access or use the Services at the location and times of your choosing.

6.3 Risk. THE SERVICES IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE". ANY USE OF THE SERVICES IS AT YOUR OWN RISK. THE SOFWARE MAY CONTAIN BUGS, ERRORS, AND OTHER PROBLEMS THAT COULD CAUSE SYSTEM OR OTHER FAILURES AND DATA LOSS. PLASTICITY DOES NOT WARRANT THE PERFORMANCE OF THE SERVICES, THAT THE SERVICES WILL OPERATE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICES WILL OPERATE IN ACCORDANCE WITH ANY ACCOMPANYING DOCUMENTATION. PLASTICITY IS NOT LIABLE FOR ANY DELETED, INACCESSIBLE, OR DISCLOSED DATA.

6.4 Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLASTICITY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, IN EQUITY OR AT LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PLASTICITY DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR NEEDS. YOU SHALL BEAR THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.

6.5 Limitation. Some jurisdictions do not allow or limit the exclusion of warranties. In such jurisdiction, these provisions shall apply to you to the maximum extent allowed by law.

7 Limitation of Liability.

7.1 Special Cases. Nothing herein shall exclude or limit the liability of either party for death or personal injury resulting from the negligence of that party or its directors, officers, employees, contractors or agents, or in respect of fraud or of any statements made fraudulently by either party.

7.2 Responsibility. YOU ARE ULTIMATELY RESPONSIBLE FOR ANY LOSSES OR DAMAGES INCURRED BY YOU AS A RESULT OF USING OR INSTALLING THE SERVICES. PLASTICITY WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF PLASTICITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF THE DAMAGE WAS FORESEEABLE.

7.3 Limitation on Liability. EXCEPT AS STATED IN SECTION 7.1, PLASTICITY AND ITS AFFILIATES, OFFICERS, LICENSORS, AND/OR CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THAT A STATE DOES NOT PERMIT THE EXCLUSION OR LIMITATION OF LIABILITY AS SET FORTH HEREIN, PLASTICITY’S LIABILITY IS LIMITED TO THE FULL EXTENT PERMITTED BY LAW IN SUCH STATE.

7.4 Data Transfer. ALL MATERIAL AND/OR DATA DOWNLOADED OR OBTAINED THROUGH THE SERVICES OR RELATED SERVICES IS AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR THE USE OR YOUR POSSESSION OF SUCH DATA OR MATERIAL. PLASTICITY DOES NOT ACTIVELY MONITOR ANY INFORMATION OR MATERIAL TRANSFERRED THROUGH ITS SERVICES AND CANNOT WARRANT THE CONTENT OF SUCH MATERIAL OR DATA.

7.5 Limitations on Remedy. Except for actions and claims related to a party’s indemnification obligations, all actions or claims relating to this Agreement must be brought within one (1) year from the date when the cause of action occurred.

8 Termination.

8.1 Term. This Agreement is effective until terminated by you or by Plasticity. Any Additional Services is licensed only for the Subscription Period selected during the registration or upgrade, which is generally a one-year term. The Subscription Period may be renewed by paying an additional license fee as set forth on the Plasticity website. This renewal fee may be charged automatically to the credit card used to initially pay for the Services.

8.2 Termination by You. Services may be terminated by notifying Plasticity of your intent to terminate this Agreement. Notification of termination must be sent by email to support@plasticity.ai. Your termination will be effective upon Plasticity’s receipt and processing of the email. Processing may take up to 24 hours.

8.3 Termination by Plasticity. Plasticity may terminate this Agreement at any time and for any reason. Plasticity may monitor its systems for excessive consumption of network resources and may take technical or other remedies deemed necessary to prevent or eliminate any excessive consumption. If Plasticity deems your use to be excessive, Plasticity may terminate your account or adjust the price of the Services.

8.4 Events Upon Termination. Upon termination, you must immediately cease using the Services. Upon termination, Plasticity may disable further use of the Services or related Services without further notice and may delete, remove, and erase any account information and any data stored by Plasticity. Such deletions are in Plasticity’s sole discretion and may occur without notice to you. No refunds shall be given for any reason.

9 Branding and Attribution

9.1 Attribution. You agree to display any attribution(s) required by Plasticity Inc. as described in any documentation for the Services. Without limiting the foregoing, users of the Basic Services must display "Powered by Plasticity" and a link to plasticity.ai on any Device or Application connected to the Services. Plasticity grants to you a limited, freely revocable, nontransferable, nonsublicenseable, nonexclusive license during the term of your subscription to display Plasticity Marks solely for the purpose of promoting or advertising that your use the Services. You must only use the Plasticity Marks in accordance with these Terms. You understand and agree that Plasticity has the sole discretion to determine whether your attribution(s) and use of Plasticity Marks is in accordance with the above requirements and any applicable guidelines.

9.2 Promotional and Marketing Use. In the course of promoting, marketing, or demonstrating the Services you are using, Plasticity may produce and distribute incidental depictions, including screenshots, video, or other content from your Application or Device, and may use your company or product name and logos. You hereby grant Plasticity all necessary rights for these purposes.

10 Indemnity. You agree to release, indemnify, defend and hold harmless Plasticity and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorney's fees and expenses, of third parties relating to or arising out of (a) your use or misuse of the Services, (b) your breach of this Agreement, or (c) your infringement upon any intellectual property or other proprietary right of any person or entity. Plasticity may, at its own expense, assume the defense and control of any matter otherwise subject to indemnification by you. Doing so shall not excuse your indemnity obligations in this Agreement. The terms of this paragraph will survive any termination or cancellation of the Agreement.

11 Privacy Policy. Plasticity has built its products and services with your privacy and security in mind. To keep you informed of its privacy practices, Plasticity periodically publishes a Privacy Policy that is incorporated by reference into this Agreement. You can view the Privacy Policy at https://www.plasticity.ai/privacy/. Plasticity may update its Privacy Policy in its sole discretion. Any amendments to the Privacy Policy will be posted on the Plasticity website. Please periodically review our website for changes to the Privacy Policy.

12 Governing Law. This Agreement shall be construed, interpreted and governed by the laws of the State of California without regard to conflicts of law provisions thereof. You agree that the exclusive forum for any disputes arising out of or relating to this Agreement shall be an appropriate federal or state court sitting in San Francisco County, State of California, USA.

13 Severability. If a provision of the Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions of the Agreement will not be affected, impaired or invalidated. If the absence of the provision adversely affects the substantive rights of a party, the parties agree to replace the provision with a new provision that closely approximates the economic and proprietary results intended by the parties.

14 Force Majeure. Any delays in or failure by either party in the performance of any obligation under this Agreement shall be excused to the extent that such failure or delay is caused by occurrences beyond the party's reasonable control, including acts of God, storms, hurricane, earthquakes, riots, war (whether declared or not), sabotage, interruption or failure of telecommunication or digital transmission links, Internet slow-downs or failures, and any other cause that cannot reasonably be foreseen or controlled by such party. A party will not be liable as result of failures or errors related to the use or operation of the Internet.

15 Entire Agreement. The Agreement, the Privacy Policy, and the attached Schedules contain the entire and exclusive Agreement and understanding between the parties on the subject matter of the Agreement. The Agreement supersedes all prior agreements, understandings and arrangements related to the subject matter. No representation, undertaking or promise made prior to the Agreement shall be effective or valid except as may be expressly stated in the Agreement.

16 Waiver. No waiver, delay or discharge by a party will be valid unless in writing and signed by an authorized representative of the party against which its enforcement is sought. Neither the failure of either party to exercise any right of termination nor the waiver of any default will constitute a waiver of the rights granted in the Agreement with respect to any subsequent or other default.

17 Amendments. Plasticity may amend this Agreement and the Services and related services offered under the Agreement in its sole discretion without notice, including license fees, availability, equipment and Services requirements, and limits or restrictions on the use of Services or services. Plasticity may impose additional restraints on the use of the Services at any time. Any amendment made to this Agreement shall be posted on the Plasticity website and is effective immediately after posting the Agreement. The website posting shall be your sole notice of any such changes. You agree to check the Plasticity website periodically to obtain notice of any changes. Continued use of the Services after a change constitutes your acceptance of the change. Section headings are for convenience only and are not part of the Agreement itself.

18 Assignment. You may not assign or transfer, or purport to assign or transfer, any of your rights, duties, or obligations under the Agreement to any person or entity, in whole or in part, whether by assignment, merger, transfer of assets, sale of stock, operation of law, or otherwise. Plasticity may assign or transfer this Agreement in its sole discretion.

19 Notices. All questions, notices, demands, or requests to Plasticity with respect to this Agreement shall be made in writing to: Plasticity Inc., 1285 Sutter Street, San Francisco, CA 94109. All notices to you shall be made by posting the notice on the Plasticity website.

20 Survival. This Agreement shall be applicable for as long as you use the Services. All provisions regarding confidentiality, proprietary rights, limitation of liability, indemnity, and non-disclosure shall survive this Agreement.

21 Arbitration. To the extent permitted by law, before you may begin arbitration with respect to a dispute involving any aspect of this Agreement, you shall notify Plasticity, and any other party to the dispute for the purpose of seeking dispute resolution. If the dispute is not resolved within sixty (60) days after the initial notice, then a party may proceed in accordance with the following:

21.1 Any unresolved dispute arising under the terms of this Agreement shall be decided by arbitration conducted through the services of the American Arbitration Association (hereinafter referred to as the "AAA").

21.2 Notice of demand for an arbitration hearing shall be in writing and properly served upon the parties to this Agreement. Arbitration hearings shall be held in the state of California at a location mutually agreeable to the parties.

21.3 There shall be one Arbitrator to hear the matter. The parties shall initially agree to a panel of three possible Arbitrators to hear the matter and each party shall have the opportunity to name one Arbitrator to be dropped from the panel until one remains. The party giving notice of the Arbitration demand shall be first to indicate its selection.

21.4 All costs of the Arbitration and the AAA shall be borne equally by both parties to this agreement, regardless of the final decision. The defaulting party as determined by the Arbitrator, shall pay all other costs and expenses, including reasonable attorney’s fees, incurred by the party in enforcing its rights under this Agreement.

21.5 You affirm that you are older than 18 years of age, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these EULA, and to abide by and comply with these EULA.

22 Acceptance. BY USING, APPLYING FOR, OR ACCEPTING THE SERVICES YOU AGREE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND THAT YOU WILL BE BOUND BY AND COMPLY WITH IT. DO NOT USE THE SERVICES IF YOU DO NOT AGREE TO THIS AGREEMENT.

API Features

Add the power of natural language understanding with our fast, simple-to-use APIs.

Built for speed

Designed from the ground up to extract relationships at 6,000 sentences per second. That's over 80x as fast as other solutions.

Semantic understanding

Human-like conversational interfaces need to understand language at their core. Our APIs are based on language semantics, not keywords.

Simple to use

Extract relations, structure, and meaning from your text with a simple JSON API, making it easy to add to any application on any of your devices.

SAPIEN

Language Engine

Extract entities, relationships, and context from text using the Sapien Language Engine. This general natural language understanding API is used for text analytics or for building robust conversational interfaces.

Features

Tokenization
Parts of Speech Tagging
Lemmatization
Syntax Dependency Trees
Sentence Graph
Named Entity Recognition
Disambiguation
Name Detection
Noun Pluralization
Verb Conjugation
Adjective Transformations
Adverb Transformations

Uses

Conversational Interfaces

Instead of relying on regular expressions or keyword matching, understand language at its core. Use Sapien to extract entities, handle lists, and even parse out multiple intents in a single request to build more robust conversational interfaces.

Extract Dark Data

Pull out relations from sentences in large quantities of data. Extract symptoms from medical notes, information from case briefs, entities in articles, or additional data hidden in sentences. Make all of it structured and searchable.

Customer Service

Add semantic meaning to your Help Center to surface relevant knowledge base articles more frequently. Instead of relying on keyword search, we use natural language understanding to reduce the number of support emails you receive.

CORTEX

Knowledge Graph

Tap into 180+ million facts on over 20+ million entities using the Cortex Knowledge Graph. Query the graph in natural language or make requests for rich data on people, places, and things.

Uses

Conversational Interfaces

Instantly answer general knowledge questions in conversational interfaces. Or use our graph to find all items in a particular category—everything from vegetables to airports—to make training models simple.

Rich Content

Display information about people, places, and things in your application. Find company names in an article and show additional information about them on hover.

Examples

Property Lookup

Get airline_designator from American Airlines
Get director from Toy Story
Get spouse from Beyoncé
Get place_of_birth from Wright brothers

Factoid Questions

What is the area of California?
How tall is Michael Jordan?
What is the Empire State Building made of?
What is the boiling point of water?

Compound Questions

Who directed Shawshank Redemption, Good Will Hunting, and Dead Poets Society?
When was Abraham Lincoln born and when was Thomas Jefferson president?
Who wrote Hamlet and who is the author of War and Peace?
When was Google founded and where was Apple founded?

Nested Questions

Who is the mayor of the capital of California?
Who is Arya Stark's father's wife?
Mark Zuckerberg's wife's birthday
How old is the President?

IN THE WORKS

Interested in our future APIs? Contact us to get early access.

LINGUA
Dialogue Engine

Provides human-like natural language responses to questions or intents. Use this API for dialogue in your conversational interface or to predict responses to messages.

Contact Us
BREVIS
Summarizer

Performs extractive or abstractive summarization of articles or input text. Use this API to automatically generate a summary with structured meta-information about entities within.

Contact Us

Have an unmet use case? Let us know how we can help.

Understand meaning from your text.

Plasticity APIs help you extract relations, structure, and meaning from your text in a simple JSON API. Use our Language Engine to parse sentences or our Knowledge Graph to look up information about people, places, and things.

TRY OUR API DOCUMENTATION

TRY IT OUT

Select one of our API features, paste your own data, and give it a go.

SAPIEN
Language Engine
CORTEX
Knowledge Graph
LINGUA
Dialogue Engine
BREVIS
Summarizer

Sapien

Use one of our sample passages below or paste your own.

RUN
  • Sentence Graph
  • Parts of Speech
  • Lemmatization
  • Dependency Tree

Cortex

Use one of our sample questions below or ask your own.

Cortex Knowledge Graph is in beta. We are continuously improving accuracy and relevance.
RUN

Ready to go?

Sign up or learn more about using the Plasticity APIs, including additional features not shown in our demo.

DOCUMENTATION GET STARTED
    OVERVIEW
  • API Request Format
  • API Response Format
  • Authentication
    • HTTP Authorization Header
    • API Key Parameter
    • Session
  • Billing
  • Rate Limiting
    SAPIEN
  • Core
    • Tokenization
    • Parts of Speech
    • Lemmatization
    • Syntax Dependency Trees
    • Sentence Graph
    • Named Entity Recognition
    • Disambiguation
    • Coreference Resolution
    • Sentiment Analysis
  • Transform
    • Noun Pluralization
    • Verb Conjugation
    • Adjective Transformations
    • Adverb Transformations
  • Names
    CORTEX
  • Structured Graph
    • Entity Search
    • Property Search
    • Category Search
    • Entity and Property Search
    • Natural Language Q&A
  • Unstructured Graph
    • Natural Language Q&A
    LINGUA
  • Conversation
    • Track Messages
    • Intent Extraction
    • Tagging
    • Suggested Replies
    • Analytics
  • Natural Language Generation
    • Greetings
    • Small Talk
    • Action Response
    • Fallbacks
    • Human Escalation
    BREVIS
  • Extractive Summarization
  • Abstractive Summarization

Documentation

Overview

Welcome to Plasticity! Get familiar with the Plasticity developer APIs below and explore their features.

Use the example code snippets below to quickly get started prototyping. If you need any help, reach out to us at support@plasticity.ai.

API Request Format

The Plasticity developer HTTP APIs are JSON APIs. POST requests should be sent with a JSON formatted body.

For convenience, some APIs accept both GET and POST requests, which means another way to access an API like the Natural Language Q&A API (other than by POST request as shown in its example) is by using a GET request like so:

https://api.plasticity.ai/cortex/structured/?query=How%20tall%20is%20Michael%20Jordan?&pretty=true

This makes it easy to play around with some of the API endpoints in your browser without having to write any code or use a tool like cURL or Postman.

Request Header Format:

HeaderValue
Content-Typeapplication/json

Request Body Format:

    
{
  "param1": "value1",
  "param2": "value2",
  "param3": "value3"
}

API Response Format

The Plasticity developer HTTP APIs return JSON-formatted outputs.

Response Header Format:

HeaderValue
Content-Typeapplication/json

Response Status Codes:

Status CodeValue
200Indicates a successful response.
400Indicates an invalid request error.
401Indicates an authentication error.
402Indicates the free tier for the API has been reached and payment information must be entered to continue usage.
404Indicates the path requested at the API endpoint does not exist.
429Indicates an rate limiting error.
5xxIndicates an internal server error.

Success Response Format:

    
{
  "error": "false",
  "data": { ... }
}

Error Response Format:

    
{
  "error": "true",
  "errorCode": XXX,
  "message": "A message describing the error will appear here."
}

Authentication

There are three methods you can use to authenticate with the Plasticity developer APIs with your API Key.

If you don't already have an API Key to use, you can generate one here.

HTTP Authorization Header

You can add a bearer Authorization HTTP header to authenticate with the API. This is the preferred and recommended method of authenticating with the API.

Request Header Format:

HeaderValue
AuthorizationBearer <YOUR_API_KEY>

API Key Parameter

You can pass your API Key as a GET parameter (a URL query variable) or as a parameter in the JSON request body with the key variable.

Request URL Format:

    https://api.plasticity.ai/.../.../?key=YOUR_API_KEY&param1=value1&param2=value2 
  

Request Body Format:

    
{
  "key": "<YOUR_API_KEY>",
  "param1": "value1",
  "param2": "value2",
  "param3": "value3"
}

Session

The final method of authenticating with an API, which you should not use when actually building an application, is with your Plasticity login session.

That is, when you are logged into your Plasticity developer account in a web browser, accessing an API endpoint like:

https://api.plasticity.ai/cortex/structured/?query=How%20tall%20is%20Michael%20Jordan?&pretty=true

will work without any authentication.

We use the cookies to detect your account and keep you logged in. This method of authenticating with API endpoint is merely provided as a convience for quick prototyping with the APIs in your browser and should not be used as a method of authentication in a real application.

Billing

Plasticity APIs that require payment will work until you reach the free tier cap for a particular service.

If you exceed the free tier cap for a particular service and have no payment information on file, requests will fail until you enter your payment information.

You will be billed monthly based on the number of requests made and the pricing schedule for the particular service. All requests are billed at the same CPM rate once you reach each traunch of the pricing schedule.

If at any point your payment information becomes invalid (e.g. expired credit card, etc.), API requests that exceed the free tier cap will continue to work to avoid service disruption to your application. Please update your payment information immediately when this happens to prevent your account from being placed on hold.

Rate Limiting

The Plasticity APIs may establish rate limiting over certain API endpoints.

If at any point too many requests are made within a given period, the API endpoint will send an error response until the appropriate time interval has passed and requests can be made again. For most applications, this will not be an issue. If your application requires an exception, please email us at support@plasticity.ai.

The HTTP Response headers returned with each request are the best way to know what the rate limit restrictions are and how many requests can be made without exceeding the rate limiter.

Response Header Format:

HeaderValue
X-Ratelimit-LimitThe total number of requests that can be made in the current period.
X-Ratelimit-RemainingThe number of requests remaining that can be made in the current period.
X-Ratelimit-ResetThe UNIX timestamp for when the next period will begin.

Sapien Language Engine

A general natural language understanding API that extracts entities, relationships, intents, context, and more from text. Use this API for text analytics or for building robust conversational interfaces.

Core

Performs various natural language tasks over raw text input.

Request:

ParameterTypeValues
textStringThe text parameter is the sentence or setences to analyze.
graph optionalBooleanControls whether the graph of entities and relationships is returned for each sentence. The graph value may be:
  • true [default]
  • false
ner optionalBooleanControls whether named entity recognition is returned for each sentence. The ner value may be:
  • true [default]
  • false
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns the output of various natural language tasks on the input text (see below for more information).

Example:


      https://api.plasticity.ai/sapien/core/
      [GET,POST]
    
CLOSE
RUN

Tokenization

Tokens appear under the tokens key for each sentence as the first element in the array.

Note that multi-word entities like the song "Let It Be" will be tokenized to be treated as a single word. To turn this off, set the ner parameter to false. In cases where it is ambiguous as to whether multiple words should be interepreted as a multi-word entity, "alternatives" for each sentence parse are returned in the response.

Parts of Speech

Parts of Speech tags appear under the tokens key for each sentence as the second element in the array.

Part of Speech TagMeaning
NNSingular Noun
NNSPlural Noun
POSPossessive Ending
NNPSingular Proper Noun
NNPSPlural Proper Noun
PRPPersonal Pronoun
PRPSPersonal Pronoun Possessive
VBVerb Base From
VBDVerb Past Tense
VBGVerb Gerund
VBNVerb Past Particple
VBPVerb Non-Third Person Singular Present
VBZVerb Third Person Singular Present
JJAdjective
JJRAdjective Comparative
JJSAdjective Superlative
DTDeterminer
INPreposition
RBAdverb
RBRAdverb Comparative
RBSAdverb Superlative
CCCoordinating Conjunction
CDCardinal Number
RPParticle
EXExistential There
TOto
MDModal
WPWH-Pronoun
WPSPosessive WH-Pronoun
WRBWH-Adverb
WDTWH-Determiner
NFPSuperfluous Punctuation
COMMAComma
PERIODPeriod
HYPHHyphen
COLONColon
DOLLARDollar Sign
RIGHTBRACKETRight Bracket
LEFTBRACKETLeft Bracket
OPENINGQUOTESOpening Quotes
CLOSINGQUOTESClosing Quotes
UHInterjection
PDTPredeterminer
FWForeign Word
SYMSymbol
ADDElectronic Address (URL)
LSList Item Marker
GWGo with
AFXAffix

Lemmatization

Lemmatized or normalized tokens appear under the tokens key for each sentence as the third element in the array.

Normalization includes making the token lowercase, transforming verbs to their infinitive form, transforming adjectives to their positive degree, and transforming nouns to their singular form.

Syntax Dependency Trees

Syntax dependency trees appear under the dependencies key for each sentence.

The first element in the array is the index of the dependent word. The second element in the array is the index of the head word (or governor). The third element in the array is the name of the dependency relation.

Dependency RelationMeaning
punctPunctuation
prepPreposition
pobjPrepositional Object
detDeterminal
nsubjNominal Subject
nnNoun Compound Modifier
amodAdjectival Modifier
ROOTRoot
dobjDirect Object
auxAuxillary
advmodAdverbial Modifier
conjConjunct
ccCoordinating Conjunction
numNumeric Modifier
possPossession Modifier
depUnspecified Dependency
ccompClausal Complement
copCopula
markMarker
xcompOpen Clausal Complement
rcmodRelative Clause Modifier
advclAdverbial Clause Modifier
possessivePossessive Modifier
nsubjpassPassive Nominal Subject
pcompPrepositional Complement
apposAppositional Modifier
partmodParticipial Modifier
negNegation
numberNumber
prtPhrasal Verb Particle
quantmodQuantifier Phrase Modifier
infmodInfinitival Modifier
npadvmodNoun Phrase Adverbial Modifier
parataxisParataxis
mweMulti-word Expression
explExpletive
iobjIndirect Object
acompAdjectival Modifier
discourseDiscourse
csubjClausal Subject
predetPredeterminer
preconjPreconjunct
goeswithGoes with
csubjpassPassive Clausal Subject

Sentence Graph of Entities and Relationships

A graph of entities and relationships will appear under the graph key for each sentence. This task provides similar information to the relation extraction task or open information extraction task in NLP.

Named Entity Recognition

Named entities will appear under the graph key for each sentence under any entity objects under the ner key.

Disambiguation

The disambiguation API for the Sapien Language Engine is currently under development and will be released shortly. Please create an account to stay updated on future releases.

Coreference Resolution

The coreference API for the Sapien Language Engine is currently under development and will be released shortly. Please create an account to stay updated on future releases.

Sentiment Analysis

The sentiment analysis API for the Sapien Language Engine is currently under development and will be released shortly. Please create an account to stay updated on future releases.

Transform

Transforms words to their various other forms, which is useful for normalizing text or for natural language generation.

Noun Singularization and Pluralization

Transforms a noun to its various forms.

Request:

ParameterTypeValues
wordStringThe word value may be:
  • a string value like leaf or mice
actionStringThe action value may be:
  • NounSinglar will transform the word to its singular form
  • NounPlural will transform the word to its plural form
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns the transformed noun.

Example:


      https://api.plasticity.ai/sapien/transform/
      [GET,POST]
    
CLOSE
RUN

Verb Conjugations

Transforms a verb to its various forms.

Request:

ParameterTypeValues
wordStringThe word value may be:
  • a string value like eating or are
actionStringThe action value may be:
  • VerbInfinitive will transform the word to its infinitive form
  • VerbPresentSingular will transform the word to its present singular form
  • VerbPresentPlural will transform the word to its present plural form
  • VerbPast will transform the word to its past form
  • VerbPastParticiple will transform the word to its past participle form
  • VerbContinuous will transform the word to its continuous form
  • VerbAgent will transform the word to its agent form
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns the transformed verb.

Examples:


      https://api.plasticity.ai/sapien/transform/
      [GET,POST]
    
CLOSE
RUN

      https://api.plasticity.ai/sapien/transform/
      [GET,POST]
    
CLOSE
RUN

Adjective Transformations

Transforms an adjective to its various forms.

Request:

ParameterTypeValues
wordStringThe word value may be:
  • a string value like worst or tallest
actionStringThe action value may be:
  • AdjectivePositiveDegree will transform the word to its positive degree form
  • AdjectiveComparative will transform the word to its comparative form
  • AdjectiveSuperlative will transform the word to its superlative form
  • AdjectiveAdverb will transform the word to its adverb form
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns the transformed adjective.

Example:


      https://api.plasticity.ai/sapien/transform/
      [GET,POST]
    
CLOSE
RUN

Adverb Transformations

Transforms an adverb to its various forms.

Request:

ParameterTypeValues
wordStringThe word value may be:
  • a string value like quickly
actionStringThe action value may be:
  • AdverbAdjective will transform the word to its adjective form
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns the transformed adverb.

Example:


      https://api.plasticity.ai/sapien/transform/
      [GET,POST]
    
CLOSE
RUN

Names

Returns information on a name.

Request:

ParameterTypeValues
nameStringThe word value may be:
  • a string value like bill gates, bill, or gates
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns information on whether the input is a name, whether it is commonly known to be a male name, whether it is commonly known to be a female name, and whether it is commonly known to be a family name. Moreover, confidence levels of Certain, Likely, Uncertain are returned.

Example:


      https://api.plasticity.ai/sapien/names/
      [GET,POST]
    
CLOSE
RUN

Cortex Knowledge Graph

Query a graph of real word concepts, people, places, and things in natural language. Use this API to tap into 180+ million facts on over 20+ million entities, or to query your own documents with natural language.

Structured Knowledge Graph

A graph of real word concepts, people, places, and things that you can query in natural language.

Entity Search

Searches the knowledge graph for a particular entity or concept to get a list of matching results with rich metadata.

Request:

ParameterTypeValues
entityStringThe entity value may be:
  • a string value like Mark Zuckerberg or Zuckerberg
  • a Wikipedia URL like https://en.wikipedia.org/wiki/Mark_Zuckerberg
  • a Freebase Identifier like /m/086dny
  • a Cortex Knowledge Graph ID like PWE36215
score optionalStringThe score value determines which scoring function should be used when ordering results. the The score value may be:
  • popularity [default] which ranks the entities by a popularity heuristic
  • exact which ranks the entities by how closely their label matches the query string
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns a list of entities that resulted from the search as ordered by the scoring function. Each entity is returned with rich metadata.

Example:


      https://api.plasticity.ai/cortex/structured/
      [GET,POST]
    
CLOSE
RUN

Property Search

The property search API for the structured knowledge graph is currently under development and will be released shortly. Please create an account to stay updated on future releases.

Category Search

The category search API for the structured knowledge graph is currently under development and will be released shortly. Please create an account to stay updated on future releases.

Entity and Property Search

Searches the knowledge graph for a property of a particular entity or concept to get a list of matching results with rich metadata.

Request:

ParameterTypeValues
entityStringThe entity value may be:
  • a string value like Mark Zuckerberg or Zuckerberg
  • a Wikipedia URL like https://en.wikipedia.org/wiki/Mark_Zuckerberg
  • a Freebase Identifier like /m/086dny
  • a Cortex Knowledge Graph ID like PWE36215
propertyStringThe property value may be:
  • a string value like wife
  • a Cortex Knowledge Graph ID like PWP26
score optionalStringThe score value determines which scoring function should be used when ordering results. the The score value may be:
  • popularity [default] which ranks the entities by a popularity heuristic
  • exact which ranks the entities by how closely their label matches the query string
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns a list of relationships that resulted from the search as ordered by the scoring function. Each relationship is returned with rich metadata.

Example:


      https://api.plasticity.ai/cortex/structured/
      [GET,POST]
    
CLOSE
RUN

Natural Language Question Answering

Searches the knowledge graph with a natural language query to get a list of matching answers with rich metadata.

Request:

ParameterTypeValues
queryStringThe query value is any natural language query. It can be a keyword search, simple natural language query, or a more complicated compound or nested query. Here are a few examples:
  • Who's Zuckerberg's wife?
  • birthday of bill gates
  • michael jordan height
  • When is Beyonce's husband's birthday?
  • Who directed Shawshank Redemption, Dead Poets Society, and Good Will Hunting?
pretty optionalBooleanPretty print the response. Useful for debugging. The pretty value may be:
  • true
  • false [default]

Response:

Returns a list of relationships that resulted from the search. Each relationship is returned with rich metadata.

Example:


      https://api.plasticity.ai/cortex/structured/
      [GET,POST]
    
CLOSE
RUN

Unstructured Knowledge Graph

Build and query a knowledge graph from your own custom documents in natural language.

Natural Language Question Answering

The natural language question answering API for the unstructured knowledge graph is currently under development and will be released shortly. Please create an account to stay updated on future releases.

Lingua Dialogue Engine

Provides human-like natural language responses to questions or intents. Use this API for dialogue in your conversational interface to prevent predictable robotic responses.

The Lingua Dialogue Engine is currently under development and will be released shortly. Please create an account to stay updated on future releases.

If you represent a company that could benefit from early access to the Lingua Dialogue Engine, please contact us at sales@plasticity.ai.

Brevis Summarizer

Performs extractive or abstractive summarization of articles or input text. Use this API to automatically generate a summary with structured meta-information about entities within.

The Brevis Summarizer is currently under development and will be released shortly. Please create an account to stay updated on future releases.

If you represent a company that could benefit from early access to the Brevis Summarizer, please contact us at sales@plasticity.ai.

PRICING

Start understanding text with our APIs or custom solutions.

Usage Based API

Simple pricing based on monthly usage

Pay only for what you use

Free for open source or education

Email support within 24 hours

Custom Solutions

Looking for something specific? Plasticity builds custom-tailored NLP solutions for enterprises in technology, law, medicine, government, customer service, and others. Let's get started adding natural language understanding to your next application.

CONTACT US

API PLANS

Simple pricing for individuals, teams, and enterprises.

Price Per 1,000 Requests (CPM), Based Monthly
API Service< 1K1K - 500K500K - 10M> 10M
Sapien Language EngineFREE$2.00$1.50$1.00
Cortex Knowledge GraphFREE$3.00$2.00$1.50

Open Source

Building for education or an open source project? Get in touch with us for a free API key.

BUILD WITH US

Our goal is to end robotic chat interfaces
by making conversations feel human.

1 Common Sense

Humans accrue knowledge and common sense through language. We believe AI should do the same.

Our NLP stack is built from the ground up to extract a graph of real-world knowledge by understanding unstructured text on the internet.

This is how our system learns concepts, context, and conversation.

2 Learning

Our system employs inference, deduction, and distant supervision to uncover hidden knowledge, just like a human would.

We're developing a vector space embedding model for relationships in text called relationship2vec. It embeds external context and semantic meaning in vector features for deep neural networks generated from text.

3 Program Synthesis

AIs are often limited to a small number of tasks since they have to be pre-programmed or require large training sets.

We're building a set of abstract and expressive task building blocks called atoms.

We synthesize useful wide-ranging actions learned from natural language instructions in one-shot.

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